{"id":17675,"date":"2024-07-15T16:15:28","date_gmt":"2024-07-15T14:15:28","guid":{"rendered":"https:\/\/www.polygran.de\/blog\/manage-itsm-processes-with-jira-service-management\/"},"modified":"2025-01-28T14:24:23","modified_gmt":"2025-01-28T13:24:23","slug":"manage-itsm-processes-with-jira-service-management","status":"publish","type":"post","link":"https:\/\/www.polygran.de\/en\/blog\/manage-itsm-processes-with-jira-service-management\/","title":{"rendered":"Manage ITSM processes with Jira Service Management"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"17675\" class=\"elementor elementor-17675 elementor-17648\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-48e2893e e-con-full bottom-shadow e-flex e-con e-parent\" data-id=\"48e2893e\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-7c143dd4 e-flex e-con-boxed e-con e-child\" data-id=\"7c143dd4\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-44e9f3a2 e-flex e-con-boxed e-con e-parent\" data-id=\"44e9f3a2\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7aa5e29b e-con-full e-flex e-con e-child\" data-id=\"7aa5e29b\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-355d99be variation-medium-bold elementor-align-right elementor-widget elementor-widget-post-info\" data-id=\"355d99be\" data-element_type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-a615d0b elementor-inline-item\" itemprop=\"datePublished\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"25\" viewBox=\"0 0 22 25\" fill=\"none\"><path d=\"M10.75 13.754H16.5833V19.5874H10.75V13.754ZM18.9167 3.25405H17.75V0.920715H15.4167V3.25405H6.08333V0.920715H3.75V3.25405H2.58333C1.3 3.25405 0.25 4.30405 0.25 5.58738V21.9207C0.25 23.2041 1.3 24.2541 2.58333 24.2541H18.9167C20.2 24.2541 21.25 23.2041 21.25 21.9207V5.58738C21.25 4.30405 20.2 3.25405 18.9167 3.25405ZM18.9167 5.58738V7.92072H2.58333V5.58738H18.9167ZM2.58333 21.9207V10.254H18.9167V21.9207H2.58333Z\" fill=\"#B5B5B5\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-date\">\n\t\t\t\t\t\t\t\t\t\t<time>15. July 2024<\/time>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-45d36625 elementor-widget elementor-widget-heading\" data-id=\"45d36625\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">ITSM processes and their management with Jira Service Management<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d408f13 elementor-widget elementor-widget-text-editor\" data-id=\"d408f13\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Managing IT services is a complex task that requires effective tools and systems such as ITSM software. <strong>ITSM software<\/strong> (IT service management software) helps companies to organize their IT services more efficiently. With <strong>Jira Service Management<\/strong>, Atlassian offers a solution that is specifically designed to support ITSM functions in companies.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bd9a292 elementor-widget elementor-widget-heading\" data-id=\"bd9a292\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Problem management with ITSM software<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-88036f7 elementor-widget elementor-widget-text-editor\" data-id=\"88036f7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Problem management<\/strong> is always a central aspect of <strong>ITSM software<\/strong>. The aim here is to identify the causes of IT problems and then rectify them in order to prevent recurring faults. With <strong>Jira Service Management<\/strong>, problem tickets can be created and managed efficiently, with detailed root cause analyses and documentation helping to nip future problems in the bud.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-41ce2f98 e-flex e-con-boxed e-con e-child\" data-id=\"41ce2f98\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-79d64f95 elementor-widget elementor-widget-heading\" data-id=\"79d64f95\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\"Jira Service Management solves IT problems and prevents new ones from arising.\"<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-628c67d elementor-widget elementor-widget-heading\" data-id=\"628c67d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Functions<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a8b5fbb elementor-widget elementor-widget-text-editor\" data-id=\"a8b5fbb\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul>\n<li><strong>Logging<\/strong>: Record and manage problem tickets in order to analyze the causes and document solutions in detail.<\/li>\n<li><strong>Root cause analysis<\/strong>: Performing analyses to identify the root cause of IT problems and develop long-term solutions.<\/li>\n<li><strong>Finding solutions<\/strong>: Initiating change processes and producing comprehensive reports to prevent recurring problems.<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-274419f elementor-widget elementor-widget-spacer\" data-id=\"274419f\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-27fa426 elementor-widget elementor-widget-heading\" data-id=\"27fa426\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Change management<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3aa752d elementor-widget elementor-widget-text-editor\" data-id=\"3aa752d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Change management<\/strong> is another critical area of <strong>ITSM software<\/strong>. It enables IT teams to make changes to systems securely and in a controlled manner. With <strong>Jira Service Management<\/strong>, change requests can be easily managed and automated workflows can be used to approve and implement changes.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a534ea9 e-flex e-con-boxed e-con e-child\" data-id=\"a534ea9\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-80d6457 elementor-widget elementor-widget-heading\" data-id=\"80d6457\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\"Jira Service Management makes it easy to manage change requests for processes or technologies.\"<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5147b5c elementor-widget elementor-widget-heading\" data-id=\"5147b5c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Functions<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cca0f78 elementor-widget elementor-widget-text-editor\" data-id=\"cca0f78\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul>\n<li><strong>Change requests<\/strong>: Centralized management of change requests for more context on the affected systems and tasks.<\/li>\n<li><strong>Risk assessment<\/strong>: Integrated tools for direct risk assessment to approve or reject changes based on their risk.<\/li>\n<li><strong>Automation<\/strong>: Implementation of automated workflows to increase the efficiency of change control.<\/li>\n<li><strong>Permissions<\/strong>: Configuration of workflows for approvals and authorizations for entire groups.<\/li>\n<li><strong>Deployment tracking<\/strong>: Connect to Bitbuck Pipelines and other CI\/CD tools to push low-risk changes directly to production.<\/li>\n<li><strong>Plans<\/strong>: Creation of change plans using Confluence so that all participants can work together asynchronously on a wide variety of tasks.<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d1a0e33 elementor-widget elementor-widget-spacer\" data-id=\"d1a0e33\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c6d76f5 elementor-widget elementor-widget-heading\" data-id=\"c6d76f5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Asset management<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-18a1c063 elementor-widget elementor-widget-text-editor\" data-id=\"18a1c063\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Effective <strong>asset management<\/strong> is essential for managing and optimizing IT resources. <strong>Jira Service Management<\/strong> offers comprehensive functions for tracking and managing IT assets in order to maximize their use and effectively reduce the resulting costs.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6fca3b2 e-flex e-con-boxed e-con e-child\" data-id=\"6fca3b2\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2b095a3 elementor-widget elementor-widget-heading\" data-id=\"2b095a3\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\"Manage physical and digital resources (assets) effectively with JSM.\"<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8800883 elementor-widget elementor-widget-heading\" data-id=\"8800883\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Functions<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a11d29 elementor-widget elementor-widget-text-editor\" data-id=\"4a11d29\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul>\n<li><strong>Asset tracking<\/strong>: Keep track of all IT assets and their lifecycle.<\/li>\n<li><strong>Asset Discovery<\/strong>: Automatically identify and catalog all IT assets in your network.<\/li>\n<li><strong>Cost management<\/strong>: Analyze the life cycle of assets to realize efficiency gains and cost savings.<\/li>\n<li><strong>Assets review: <\/strong>Identifying opportunities to increase efficiency and reduce support costs.<\/li>\n<li><strong>Import &amp; integration:<\/strong> Uncomplicated migration of asset information thanks to support for all common file formats.<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9e85bfb elementor-widget elementor-widget-text-editor\" data-id=\"9e85bfb\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Assist<\/strong> is a helpdesk for groups who like to work with Microsoft Teams. With Assist, users can create, view, edit and manage requests directly in Teams. The connection with Jira Service Management allows requests to be processed quickly and efficiently, which improves response times and of course has a positive effect on customer satisfaction.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-88a2684 elementor-widget elementor-widget-spacer\" data-id=\"88a2684\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a2e0dd elementor-widget elementor-widget-heading\" data-id=\"4a2e0dd\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Request management in Jira Service Management<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cccc5f0 elementor-widget elementor-widget-text-editor\" data-id=\"cccc5f0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Request management<\/strong> in Jira Service Management offers comprehensive tools for managing tasks across teams so that employees and customers receive the support they need as quickly as possible. Polygran helps you to integrate these functions seamlessly into your workflows.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2e9cf76 e-flex e-con-boxed e-con e-child\" data-id=\"2e9cf76\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-804a871 elementor-widget elementor-widget-heading\" data-id=\"804a871\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\"Service requests can be processed quickly and satisfactorily with Jira Service Management.\"<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7d80310 elementor-widget elementor-widget-heading\" data-id=\"7d80310\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Functions<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-21e879b elementor-widget elementor-widget-text-editor\" data-id=\"21e879b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul>\n<li><strong>Service desk<\/strong>: User-friendly portal with customizable request forms and AI-powered responses for efficient support.<\/li>\n<li><strong>AI-powered virtual agent<\/strong>: Automates support interactions to simplify requests and route complex issues to the right teams.<\/li>\n<li><strong>Request queues<\/strong>: Combines requests from different channels, uses machine learning to categorize and manage.<\/li>\n<li><strong>Self-help<\/strong>: Portal with knowledge database reduces inquiries and offers quick solutions for self-help.<\/li>\n<li><strong>Service Level Agreements (SLAs)<\/strong>: Defining SLA guidelines for monitoring and prioritizing requests.<\/li>\n<li><strong>Reports and key figures<\/strong>: Tools for customer satisfaction and team monitoring.<\/li>\n<li><strong>Support for Slack and Microsoft Teams<\/strong>: bidirectional synchronization with Jira Service Management tickets.<\/li>\n<li><strong>Dynamic forms<\/strong>: No-code\/low-code form builder with ready-made templates to quickly capture information.<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-081456e elementor-widget elementor-widget-spacer\" data-id=\"081456e\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d2787ab elementor-widget elementor-widget-heading\" data-id=\"d2787ab\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Knowledge management with ITSM software<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1889b71 elementor-widget elementor-widget-text-editor\" data-id=\"1889b71\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Knowledge management<\/strong> is another important component of <strong>ITSM software<\/strong>. With <strong>Jira Service Management<\/strong>, companies manage their collected knowledge particularly effectively in order to promote independence and reduce the total number of IT requests.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-19500aa e-flex e-con-boxed e-con e-child\" data-id=\"19500aa\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-96ccf93 elementor-widget elementor-widget-heading\" data-id=\"96ccf93\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\"Organize, share and use collective company knowledge with Jira Service Management.\"<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a7f881d elementor-widget elementor-widget-heading\" data-id=\"a7f881d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Functions<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-769bcb6 elementor-widget elementor-widget-text-editor\" data-id=\"769bcb6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul>\n<li><strong>Help for self-help<\/strong>: Easily accessible knowledge databases for employees to solve common problems on their own.<\/li>\n<li><strong>Progressive improvement<\/strong>: Runbooks and playbooks as well as document changes support teams in learning.<\/li>\n<li><strong>Knowledge analysis<\/strong>: Analysis of the use of articles to identify and correct gaps.<\/li>\n<li><strong>AI knowledge management: <\/strong>Intelligent algorithms provide relevant articles and prepare the search results.<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f72422b elementor-widget elementor-widget-spacer\" data-id=\"f72422b\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-39381cd elementor-widget elementor-widget-heading\" data-id=\"39381cd\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Configuration management<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b8dbbb7 elementor-widget elementor-widget-text-editor\" data-id=\"b8dbbb7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Configuration management<\/strong> is included in the Premium and Enterprise plans of <strong>Jira Service Management<\/strong>. It provides deeper insights into the infrastructure that supports applications and services and helps DevOps teams to manage risks and resolve errors quickly.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4b9264a e-flex e-con-boxed e-con e-child\" data-id=\"4b9264a\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7c666b1 elementor-widget elementor-widget-heading\" data-id=\"7c666b1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\"With JSM you can check and track configurations on software or systems. \"<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-665eea6 elementor-widget elementor-widget-heading\" data-id=\"665eea6\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Functions<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1ec3bdc elementor-widget elementor-widget-text-editor\" data-id=\"1ec3bdc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul>\n<li><strong>Mapping of dependencies<\/strong>: Detection of dependencies between configuration elements or assets and services in order to assess risks during changes and resolve problems.<\/li>\n<li><strong>Infrastructure detection<\/strong>: Scans the entire network to detect infrastructure elements and record them in the CMDB.<\/li>\n<li><strong>Automation<\/strong>: Automated updating of the status and dependencies. Creation of processes in the event of deviations or unauthorized changes.<\/li>\n<li><strong>Import options and integrations<\/strong>: Supports the migration and integration of asset information. Enables imports in common file formats and integrations with leading third-party tools.<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d768a59 elementor-widget elementor-widget-spacer\" data-id=\"d768a59\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-956e85b elementor-widget elementor-widget-heading\" data-id=\"956e85b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Incident management<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6d97fa4 e-flex e-con-boxed e-con e-child\" data-id=\"6d97fa4\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0f920fc elementor-widget elementor-widget-heading\" data-id=\"0f920fc\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\"Coordinate your development and IT operations teams to respond efficiently to incidents and achieve continuous improvement. \"<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e038ba1 elementor-widget elementor-widget-heading\" data-id=\"e038ba1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Functions<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8141353 elementor-widget elementor-widget-text-editor\" data-id=\"8141353\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul>\n<li><strong>Alerts<\/strong>: Bundle alerts and customize preparedness plans and escalation policies to ensure quick responses and avoid alert fatigue.<\/li>\n<li><strong>Escalation prevention<\/strong>: Provision of additional information through the use of chat channels and video conferencing for better collaboration and documentation.<\/li>\n<li><strong>Notification function<\/strong>: Linking of support tickets with incidents. Use AI for real-time updates and inform stakeholders via various channels.<\/li>\n<li><strong>Reporting and documentation: <\/strong>Analysis of incident response activities and creation of post-mortem reports for export to Confluence for continuous improvement.<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0c24332 elementor-widget elementor-widget-spacer\" data-id=\"0c24332\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c6c2f77 elementor-widget elementor-widget-heading\" data-id=\"c6c2f77\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Polygran and the integration of Jira Service Management<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f3bf328 elementor-widget elementor-widget-text-editor\" data-id=\"f3bf328\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Polygran is your partner for the successful integration of <strong>Jira Service Management<\/strong> into your IT environment. We offer comprehensive services to ensure that your <strong>ITSM software solution<\/strong> is used optimally.<\/p>\n<ul>\n<li><strong>Consulting and analysis<\/strong>: We evaluate your current ITSM processes and develop a customized strategy for the integration of <strong>Jira<\/strong>.<\/li>\n<li><strong>Implementation<\/strong>: Our experts implement <strong>Jira Service Management<\/strong> seamlessly into your existing IT infrastructure.<\/li>\n<li><strong>Training and support<\/strong>: We provide your employees with comprehensive training and ongoing support to ensure that you realize the full potential of your <strong>ITSM software<\/strong>.<\/li>\n<li><strong>Optimization<\/strong>: We help you to continuously improve your ITSM processes and increase efficiency.<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-496c7a3 elementor-widget elementor-widget-spacer\" data-id=\"496c7a3\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b14dbd2 e-flex e-con-boxed e-con e-child\" data-id=\"b14dbd2\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9e26f16 elementor-widget elementor-widget-heading\" data-id=\"9e26f16\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Don't hesitate any longer and take the next step to optimize your ITSM processes together with Polygran.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4caa5ec elementor-widget elementor-widget-text-editor\" data-id=\"4caa5ec\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Book a free, no-obligation appointment today and benefit from our extensive knowledge of Jira Service Management.  <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-82d3eaa open-meeting-beratungsgespraech variation-bold cursor-pointe elementor-align-center elementor-widget elementor-widget-button\" data-id=\"82d3eaa\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-size-sm\" role=\"button\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Book a free appointment<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3cdeb7d3 elementor-grid-mobile-0 elementor-share-buttons--align-right elementor-share-buttons-mobile--align-left elementor-hidden-tablet elementor-hidden-mobile elementor-share-buttons--view-icon elementor-share-buttons--skin-gradient elementor-share-buttons--shape-square elementor-grid-0 elementor-share-buttons--color-official elementor-widget elementor-widget-share-buttons\" data-id=\"3cdeb7d3\" data-element_type=\"widget\" data-widget_type=\"share-buttons.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-grid\" role=\"list\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_linkedin\" role=\"button\" tabindex=\"0\" aria-label=\"Share on linkedin\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<i class=\"fab fa-linkedin\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_xing\" role=\"button\" tabindex=\"0\" aria-label=\"Share on xing\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<i class=\"fab fa-xing\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_facebook\" role=\"button\" tabindex=\"0\" aria-label=\"Share on facebook\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<i class=\"fab fa-facebook\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_email\" role=\"button\" tabindex=\"0\" aria-label=\"Share on email\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<i class=\"fas fa-envelope\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ec77cbc elementor-grid-mobile-0 elementor-share-buttons--align-right elementor-share-buttons-mobile--align-left elementor-share-buttons--view-icon elementor-share-buttons-tablet--align-left elementor-hidden-desktop elementor-share-buttons--skin-gradient elementor-share-buttons--shape-square elementor-grid-0 elementor-share-buttons--color-official elementor-widget elementor-widget-share-buttons\" data-id=\"ec77cbc\" data-element_type=\"widget\" data-widget_type=\"share-buttons.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-grid\" role=\"list\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_linkedin\" role=\"button\" tabindex=\"0\" aria-label=\"Share on linkedin\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<i class=\"fab fa-linkedin\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_xing\" role=\"button\" tabindex=\"0\" aria-label=\"Share on xing\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<i class=\"fab fa-xing\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_facebook\" role=\"button\" tabindex=\"0\" aria-label=\"Share on facebook\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<i class=\"fab fa-facebook\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_email\" role=\"button\" tabindex=\"0\" aria-label=\"Share on email\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<i class=\"fas fa-envelope\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2c244465 e-flex e-con-boxed e-con e-parent\" data-id=\"2c244465\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-51cc8a08 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"51cc8a08\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Related articles<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-42c8df63 elementor-grid-3 elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-widget elementor-widget-loop-grid\" data-id=\"42c8df63\" data-element_type=\"widget\" data-settings=\"{&quot;template_id&quot;:11566,&quot;_skin&quot;:&quot;post&quot;,&quot;columns&quot;:&quot;3&quot;,&quot;columns_tablet&quot;:&quot;2&quot;,&quot;columns_mobile&quot;:&quot;1&quot;,&quot;edit_handle_selector&quot;:&quot;[data-elementor-type=\\&quot;loop-item\\&quot;]&quot;,&quot;row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"loop-grid.post\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-loop-container elementor-grid\" 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class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d79a2d8 ratio object-fit-cover elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"d79a2d8\" data-element_type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1466\" height=\"891\" src=\"https:\/\/www.polygran.de\/wp-content\/uploads\/business-inteligence-excel.png?wsr\" class=\"attachment-full size-full wp-image-21800\" alt=\"BI-service-vs-excel\" srcset=\"https:\/\/www.polygran.de\/wp-content\/uploads\/business-inteligence-excel.png 1466w, https:\/\/www.polygran.de\/wp-content\/uploads\/business-inteligence-excel-300x182.png 300w, https:\/\/www.polygran.de\/wp-content\/uploads\/business-inteligence-excel-1024x622.png 1024w, https:\/\/www.polygran.de\/wp-content\/uploads\/business-inteligence-excel-150x91.png 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class=\"elementor-icon-list-item elementor-repeater-item-a615d0b elementor-inline-item\" itemprop=\"datePublished\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"25\" viewBox=\"0 0 22 25\" fill=\"none\"><path d=\"M10.75 13.754H16.5833V19.5874H10.75V13.754ZM18.9167 3.25405H17.75V0.920715H15.4167V3.25405H6.08333V0.920715H3.75V3.25405H2.58333C1.3 3.25405 0.25 4.30405 0.25 5.58738V21.9207C0.25 23.2041 1.3 24.2541 2.58333 24.2541H18.9167C20.2 24.2541 21.25 23.2041 21.25 21.9207V5.58738C21.25 4.30405 20.2 3.25405 18.9167 3.25405ZM18.9167 5.58738V7.92072H2.58333V5.58738H18.9167ZM2.58333 21.9207V10.254H18.9167V21.9207H2.58333Z\" fill=\"#B5B5B5\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-date\">\n\t\t\t\t\t\t\t\t\t\t<time>13. March 2025<\/time>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-597481b variation-medium-bold elementor-widget elementor-widget-post-info\" data-id=\"597481b\" data-element_type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-b38a8bb elementor-inline-item\" itemprop=\"about\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"22\" viewBox=\"0 0 22 22\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M3.13081 0.687931C3.697 0.453409 4.30383 0.332703 4.91667 0.332703C5.5295 0.332703 6.13634 0.453409 6.70252 0.687931C7.26871 0.922453 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7.27235 4.61025 7.3327 4.91667 7.3327C5.22308 7.3327 5.5265 7.27235 5.80959 7.15509C6.09269 7.03783 6.34991 6.86595 6.56658 6.64929C6.78325 6.43262 6.95512 6.17539 7.07239 5.8923C7.18965 5.6092 7.25 5.30579 7.25 4.99937C7.25 4.69295 7.18965 4.38953 7.07239 4.10644C6.95512 3.82335 6.78325 3.56612 6.56658 3.34945C6.34991 3.13278 6.09269 2.96091 5.80959 2.84365C5.5265 2.72639 5.22308 2.66604 4.91667 2.66604ZM11.9167 1.49937C11.9167 0.855037 12.439 0.332703 13.0833 0.332703H20.0833C20.7277 0.332703 21.25 0.855037 21.25 1.49937V8.49937C21.25 9.1437 20.7277 9.66604 20.0833 9.66604H13.0833C12.439 9.66604 11.9167 9.1437 11.9167 8.49937V1.49937ZM14.25 2.66604V7.3327H18.9167V2.66604H14.25ZM0.25 13.166C0.25 12.5217 0.772334 11.9994 1.41667 11.9994H8.41667C9.061 11.9994 9.58333 12.5217 9.58333 13.166V20.166C9.58333 20.8104 9.061 21.3327 8.41667 21.3327H1.41667C0.772334 21.3327 0.25 20.8104 0.25 20.166V13.166ZM2.58333 14.3327V18.9994H7.25V14.3327H2.58333ZM13.2835 13.3662C14.1587 12.491 15.3457 11.9994 16.5833 11.9994C17.821 11.9994 19.008 12.491 19.8832 13.3662C20.7583 14.2414 21.25 15.4284 21.25 16.666C21.25 17.9037 20.7583 19.0907 19.8832 19.9659C19.008 20.841 17.821 21.3327 16.5833 21.3327C15.3457 21.3327 14.1587 20.841 13.2835 19.9659C12.4083 19.0907 11.9167 17.9037 11.9167 16.666C11.9167 15.4284 12.4083 14.2414 13.2835 13.3662ZM16.5833 14.3327C15.9645 14.3327 15.371 14.5785 14.9334 15.0161C14.4958 15.4537 14.25 16.0472 14.25 16.666C14.25 17.2849 14.4958 17.8784 14.9334 18.316C15.371 18.7535 15.9645 18.9994 16.5833 18.9994C17.2022 18.9994 17.7957 18.7535 18.2332 18.316C18.6708 17.8784 18.9167 17.2849 18.9167 16.666C18.9167 16.0472 18.6708 15.4537 18.2332 15.0161C17.7957 14.5785 17.2022 14.3327 16.5833 14.3327Z\" fill=\"#228848\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-terms\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-post-info__terms-list\">\n\t\t\t\t<a href=\"https:\/\/www.polygran.de\/en\/blog\/category\/bi-service\/\" class=\"elementor-post-info__terms-list-item\">BI Service<\/a>\t\t\t\t<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-65e4227 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"65e4227\" data-element_type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Why Power BI is better than Excel \u2013 A detailed comparison for modern businesses<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d42984b elementor-widget elementor-widget-theme-post-excerpt\" data-id=\"d42984b\" data-element_type=\"widget\" data-widget_type=\"theme-post-excerpt.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\tStill relying on Excel for business intelligence? It\u2019s time for an upgrade. Discover why Power BI outperforms Excel in speed, scalability, visualization, and collaboration\u2014and how Polygran helps you make the switch seamlessly.\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e46dea8 variation-bold elementor-widget elementor-widget-button\" data-id=\"e46dea8\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.polygran.de\/en\/blog\/bi-service-solutions-vs-excel\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">More<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"11566\" class=\"elementor elementor-11566 elementor-9164 e-loop-item e-loop-item-21778 post-21778 post type-post status-publish format-standard has-post-thumbnail hentry category-catena-x-en\" data-elementor-post-type=\"elementor_library\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-7e90bb2 e-flex e-con-boxed e-con e-parent\" data-id=\"7e90bb2\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d79a2d8 ratio object-fit-cover elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"d79a2d8\" data-element_type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1466\" height=\"891\" src=\"https:\/\/www.polygran.de\/wp-content\/uploads\/Blog-Vorschaubild-4.png?wsr\" class=\"attachment-full size-full wp-image-21782\" alt=\"BI Service Data Partner\" srcset=\"https:\/\/www.polygran.de\/wp-content\/uploads\/Blog-Vorschaubild-4.png 1466w, https:\/\/www.polygran.de\/wp-content\/uploads\/Blog-Vorschaubild-4-300x182.png 300w, https:\/\/www.polygran.de\/wp-content\/uploads\/Blog-Vorschaubild-4-1024x622.png 1024w, https:\/\/www.polygran.de\/wp-content\/uploads\/Blog-Vorschaubild-4-150x91.png 150w, https:\/\/www.polygran.de\/wp-content\/uploads\/Blog-Vorschaubild-4-768x467.png 768w\" sizes=\"(max-width: 1466px) 100vw, 1466px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8955800 e-flex e-con-boxed e-con e-child\" data-id=\"8955800\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-93e2055 e-flex e-con-boxed e-con e-child\" data-id=\"93e2055\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5e1821d variation-medium-bold elementor-widget elementor-widget-post-info\" data-id=\"5e1821d\" data-element_type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-a615d0b elementor-inline-item\" itemprop=\"datePublished\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"25\" viewBox=\"0 0 22 25\" fill=\"none\"><path d=\"M10.75 13.754H16.5833V19.5874H10.75V13.754ZM18.9167 3.25405H17.75V0.920715H15.4167V3.25405H6.08333V0.920715H3.75V3.25405H2.58333C1.3 3.25405 0.25 4.30405 0.25 5.58738V21.9207C0.25 23.2041 1.3 24.2541 2.58333 24.2541H18.9167C20.2 24.2541 21.25 23.2041 21.25 21.9207V5.58738C21.25 4.30405 20.2 3.25405 18.9167 3.25405ZM18.9167 5.58738V7.92072H2.58333V5.58738H18.9167ZM2.58333 21.9207V10.254H18.9167V21.9207H2.58333Z\" fill=\"#B5B5B5\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-date\">\n\t\t\t\t\t\t\t\t\t\t<time>13. March 2025<\/time>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-597481b variation-medium-bold elementor-widget elementor-widget-post-info\" data-id=\"597481b\" data-element_type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-b38a8bb elementor-inline-item\" itemprop=\"about\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"22\" viewBox=\"0 0 22 22\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M3.13081 0.687931C3.697 0.453409 4.30383 0.332703 4.91667 0.332703C5.5295 0.332703 6.13634 0.453409 6.70252 0.687931C7.26871 0.922453 7.78316 1.2662 8.2165 1.69954C8.64984 2.13288 8.99358 2.64733 9.2281 3.21351C9.46263 3.7797 9.58333 4.38653 9.58333 4.99937C9.58333 5.6122 9.46263 6.21904 9.2281 6.78522C8.99358 7.35141 8.64984 7.86586 8.2165 8.2992C7.78316 8.73254 7.26871 9.07629 6.70252 9.31081C6.13634 9.54533 5.5295 9.66604 4.91667 9.66604C4.30383 9.66604 3.697 9.54533 3.13081 9.31081C2.56462 9.07629 2.05018 8.73254 1.61684 8.2992C1.18349 7.86586 0.839751 7.35141 0.605229 6.78522C0.370707 6.21904 0.25 5.6122 0.25 4.99937C0.25 4.38653 0.370707 3.7797 0.605229 3.21351C0.839751 2.64733 1.18349 2.13288 1.61684 1.69954C2.05017 1.2662 2.56462 0.922453 3.13081 0.687931ZM4.91667 2.66604C4.61025 2.66604 4.30683 2.72639 4.02374 2.84365C3.74065 2.96091 3.48342 3.13278 3.26675 3.34945C3.05008 3.56612 2.87821 3.82335 2.76095 4.10644C2.64369 4.38953 2.58333 4.69295 2.58333 4.99937C2.58333 5.30579 2.64369 5.6092 2.76095 5.8923C2.87821 6.17539 3.05008 6.43262 3.26675 6.64929C3.48342 6.86596 3.74065 7.03783 4.02374 7.15509C4.30683 7.27235 4.61025 7.3327 4.91667 7.3327C5.22308 7.3327 5.5265 7.27235 5.80959 7.15509C6.09269 7.03783 6.34991 6.86595 6.56658 6.64929C6.78325 6.43262 6.95512 6.17539 7.07239 5.8923C7.18965 5.6092 7.25 5.30579 7.25 4.99937C7.25 4.69295 7.18965 4.38953 7.07239 4.10644C6.95512 3.82335 6.78325 3.56612 6.56658 3.34945C6.34991 3.13278 6.09269 2.96091 5.80959 2.84365C5.5265 2.72639 5.22308 2.66604 4.91667 2.66604ZM11.9167 1.49937C11.9167 0.855037 12.439 0.332703 13.0833 0.332703H20.0833C20.7277 0.332703 21.25 0.855037 21.25 1.49937V8.49937C21.25 9.1437 20.7277 9.66604 20.0833 9.66604H13.0833C12.439 9.66604 11.9167 9.1437 11.9167 8.49937V1.49937ZM14.25 2.66604V7.3327H18.9167V2.66604H14.25ZM0.25 13.166C0.25 12.5217 0.772334 11.9994 1.41667 11.9994H8.41667C9.061 11.9994 9.58333 12.5217 9.58333 13.166V20.166C9.58333 20.8104 9.061 21.3327 8.41667 21.3327H1.41667C0.772334 21.3327 0.25 20.8104 0.25 20.166V13.166ZM2.58333 14.3327V18.9994H7.25V14.3327H2.58333ZM13.2835 13.3662C14.1587 12.491 15.3457 11.9994 16.5833 11.9994C17.821 11.9994 19.008 12.491 19.8832 13.3662C20.7583 14.2414 21.25 15.4284 21.25 16.666C21.25 17.9037 20.7583 19.0907 19.8832 19.9659C19.008 20.841 17.821 21.3327 16.5833 21.3327C15.3457 21.3327 14.1587 20.841 13.2835 19.9659C12.4083 19.0907 11.9167 17.9037 11.9167 16.666C11.9167 15.4284 12.4083 14.2414 13.2835 13.3662ZM16.5833 14.3327C15.9645 14.3327 15.371 14.5785 14.9334 15.0161C14.4958 15.4537 14.25 16.0472 14.25 16.666C14.25 17.2849 14.4958 17.8784 14.9334 18.316C15.371 18.7535 15.9645 18.9994 16.5833 18.9994C17.2022 18.9994 17.7957 18.7535 18.2332 18.316C18.6708 17.8784 18.9167 17.2849 18.9167 16.666C18.9167 16.0472 18.6708 15.4537 18.2332 15.0161C17.7957 14.5785 17.2022 14.3327 16.5833 14.3327Z\" fill=\"#228848\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-terms\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-post-info__terms-list\">\n\t\t\t\t<a href=\"https:\/\/www.polygran.de\/en\/blog\/category\/catena-x-en\/\" class=\"elementor-post-info__terms-list-item\">Catena-X<\/a>\t\t\t\t<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-65e4227 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"65e4227\" data-element_type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Business Intelligence: Unleash your company&#8217;s data potential with a personal trainer<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d42984b elementor-widget elementor-widget-theme-post-excerpt\" data-id=\"d42984b\" data-element_type=\"widget\" data-widget_type=\"theme-post-excerpt.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\tImagine your business as a high-potential athlete\u2014driven, capable, yet lacking direction. Without a coach, even the most talented performers plateau. That\u2019s where Polygran comes in: as your Business Intelligence personal trainer, we turn scattered data into strategic insights that fuel measurable growth.\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e46dea8 variation-bold elementor-widget elementor-widget-button\" data-id=\"e46dea8\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.polygran.de\/en\/blog\/bi-service-data\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">More<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"11566\" class=\"elementor elementor-11566 elementor-9164 e-loop-item e-loop-item-21725 post-21725 post type-post status-publish format-standard has-post-thumbnail hentry category-bi-service\" data-elementor-post-type=\"elementor_library\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-7e90bb2 e-flex e-con-boxed e-con e-parent\" data-id=\"7e90bb2\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d79a2d8 ratio object-fit-cover elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"d79a2d8\" data-element_type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1466\" height=\"891\" src=\"https:\/\/www.polygran.de\/wp-content\/uploads\/Blog-Vorschaubild-3.png?wsr\" class=\"attachment-full size-full wp-image-21726\" alt=\"BI Service solutions\" srcset=\"https:\/\/www.polygran.de\/wp-content\/uploads\/Blog-Vorschaubild-3.png 1466w, https:\/\/www.polygran.de\/wp-content\/uploads\/Blog-Vorschaubild-3-300x182.png 300w, https:\/\/www.polygran.de\/wp-content\/uploads\/Blog-Vorschaubild-3-1024x622.png 1024w, https:\/\/www.polygran.de\/wp-content\/uploads\/Blog-Vorschaubild-3-150x91.png 150w, https:\/\/www.polygran.de\/wp-content\/uploads\/Blog-Vorschaubild-3-768x467.png 768w\" sizes=\"(max-width: 1466px) 100vw, 1466px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8955800 e-flex e-con-boxed e-con e-child\" data-id=\"8955800\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-93e2055 e-flex e-con-boxed e-con e-child\" data-id=\"93e2055\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5e1821d variation-medium-bold elementor-widget elementor-widget-post-info\" data-id=\"5e1821d\" data-element_type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-a615d0b elementor-inline-item\" itemprop=\"datePublished\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"25\" viewBox=\"0 0 22 25\" fill=\"none\"><path d=\"M10.75 13.754H16.5833V19.5874H10.75V13.754ZM18.9167 3.25405H17.75V0.920715H15.4167V3.25405H6.08333V0.920715H3.75V3.25405H2.58333C1.3 3.25405 0.25 4.30405 0.25 5.58738V21.9207C0.25 23.2041 1.3 24.2541 2.58333 24.2541H18.9167C20.2 24.2541 21.25 23.2041 21.25 21.9207V5.58738C21.25 4.30405 20.2 3.25405 18.9167 3.25405ZM18.9167 5.58738V7.92072H2.58333V5.58738H18.9167ZM2.58333 21.9207V10.254H18.9167V21.9207H2.58333Z\" fill=\"#B5B5B5\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-date\">\n\t\t\t\t\t\t\t\t\t\t<time>13. 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11.9994 16.5833 11.9994C17.821 11.9994 19.008 12.491 19.8832 13.3662C20.7583 14.2414 21.25 15.4284 21.25 16.666C21.25 17.9037 20.7583 19.0907 19.8832 19.9659C19.008 20.841 17.821 21.3327 16.5833 21.3327C15.3457 21.3327 14.1587 20.841 13.2835 19.9659C12.4083 19.0907 11.9167 17.9037 11.9167 16.666C11.9167 15.4284 12.4083 14.2414 13.2835 13.3662ZM16.5833 14.3327C15.9645 14.3327 15.371 14.5785 14.9334 15.0161C14.4958 15.4537 14.25 16.0472 14.25 16.666C14.25 17.2849 14.4958 17.8784 14.9334 18.316C15.371 18.7535 15.9645 18.9994 16.5833 18.9994C17.2022 18.9994 17.7957 18.7535 18.2332 18.316C18.6708 17.8784 18.9167 17.2849 18.9167 16.666C18.9167 16.0472 18.6708 15.4537 18.2332 15.0161C17.7957 14.5785 17.2022 14.3327 16.5833 14.3327Z\" fill=\"#228848\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-terms\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-post-info__terms-list\">\n\t\t\t\t<a href=\"https:\/\/www.polygran.de\/en\/blog\/category\/bi-service\/\" class=\"elementor-post-info__terms-list-item\">BI Service<\/a>\t\t\t\t<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-65e4227 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"65e4227\" data-element_type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Business Intelligence solutions compared<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d42984b elementor-widget elementor-widget-theme-post-excerpt\" data-id=\"d42984b\" data-element_type=\"widget\" data-widget_type=\"theme-post-excerpt.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\tData is a key strategic asset\u2014when used correctly. But powerful tools alone are not enough. In this in-depth comparison, we explore five leading Business Intelligence platforms: IBM Planning Analytics, Cognos Analytics, Jedox, Microsoft Power BI, and Tableau. Find out which solution best fits your business needs\u2014and why partnering with an\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e46dea8 variation-bold elementor-widget elementor-widget-button\" data-id=\"e46dea8\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.polygran.de\/en\/blog\/bi-service-solutions\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">More<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Jira Service Management is a solution from Atlassian that supports the management of ITSM processes such as change, incident, problem, request management and other services.  <\/p>\n","protected":false},"author":3,"featured_media":20128,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[104],"tags":[],"class_list":["post-17675","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-atlassian-en"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin 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