{"id":16863,"date":"2024-06-03T16:04:11","date_gmt":"2024-06-03T14:04:11","guid":{"rendered":"https:\/\/www.polygran.de\/blog\/jira-service-management-vs-servicenow\/"},"modified":"2024-06-18T14:47:57","modified_gmt":"2024-06-18T12:47:57","slug":"jira-service-management-vs-servicenow","status":"publish","type":"post","link":"https:\/\/www.polygran.de\/en\/blog\/jira-service-management-vs-servicenow\/","title":{"rendered":"Jira Service Management vs. ServiceNow"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"16863\" class=\"elementor elementor-16863 elementor-15722\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-48e2893e e-con-full bottom-shadow e-flex e-con e-parent\" data-id=\"48e2893e\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-7c143dd4 e-flex e-con-boxed e-con e-child\" data-id=\"7c143dd4\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-44e9f3a2 e-flex e-con-boxed e-con e-parent\" data-id=\"44e9f3a2\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7aa5e29b e-con-full e-flex e-con e-child\" data-id=\"7aa5e29b\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-355d99be variation-medium-bold elementor-align-right elementor-widget elementor-widget-post-info\" data-id=\"355d99be\" data-element_type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-a615d0b elementor-inline-item\" itemprop=\"datePublished\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"25\" viewBox=\"0 0 22 25\" fill=\"none\"><path d=\"M10.75 13.754H16.5833V19.5874H10.75V13.754ZM18.9167 3.25405H17.75V0.920715H15.4167V3.25405H6.08333V0.920715H3.75V3.25405H2.58333C1.3 3.25405 0.25 4.30405 0.25 5.58738V21.9207C0.25 23.2041 1.3 24.2541 2.58333 24.2541H18.9167C20.2 24.2541 21.25 23.2041 21.25 21.9207V5.58738C21.25 4.30405 20.2 3.25405 18.9167 3.25405ZM18.9167 5.58738V7.92072H2.58333V5.58738H18.9167ZM2.58333 21.9207V10.254H18.9167V21.9207H2.58333Z\" fill=\"#B5B5B5\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-date\">\n\t\t\t\t\t\t\t\t\t\t<time>3. June 2024<\/time>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-45d36625 elementor-widget elementor-widget-heading\" data-id=\"45d36625\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">A decision-making aid for your switch<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d408f13 elementor-widget elementor-widget-text-editor\" data-id=\"d408f13\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The decision to switch from a platform like <strong>ServiceNow<\/strong> to <strong>Jira Service Management (JSM<\/strong> ) can be challenging. Both market-leading software packages offer comprehensive solutions for <strong>IT service management (ITSM)<\/strong>, but they differ in several key respects. This article will help you understand the differences and recognize the benefits of switching to Jira Service Management.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bd9a292 elementor-widget elementor-widget-heading\" data-id=\"bd9a292\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Overview and main functions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2c718ad elementor-widget elementor-widget-text-editor\" data-id=\"2c718ad\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>ServiceNow<\/strong> is known for its ITSM functionalities, which are aligned with <strong>ITIL processes<\/strong> (Information Technology Infrastructure Library). It offers modules for <strong>incident, problem, change and configuration management<\/strong> as well as <strong>IT asset management<\/strong> and <strong>service level management<\/strong>. The platform is versatile, but is often criticized for its complexity in implementation and use. Especially for companies that do not have extensive IT resources, the changeover and long-term use poses a problem, as ServiceNow was developed specifically for large companies.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d1aab8 elementor-widget elementor-widget-image\" data-id=\"4d1aab8\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"300\" height=\"43\" src=\"https:\/\/www.polygran.de\/wp-content\/uploads\/jira-service-management-logo-gradient-blue.svg\" class=\"attachment-medium size-medium wp-image-15751\" alt=\"Jira Service Management von Atlassian\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-86898a8 elementor-widget elementor-widget-text-editor\" data-id=\"86898a8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Jira Service Management<\/strong>, on the other hand, integrates seamlessly into the existing Jira environment and is designed to be user-friendly. It offers a variety of features that support IT and even non-IT teams. This also includes <strong>incident, problem and change management<\/strong>, <strong>service request management<\/strong> and <strong>asset management<\/strong>. Particularly noteworthy is the simple customization and quick implementation, which is possible to a certain extent without extensive IT knowledge.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-274419f elementor-widget elementor-widget-spacer\" data-id=\"274419f\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-106eceb elementor-widget elementor-widget-heading\" data-id=\"106eceb\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Comparison of Jira Service Management vs. ServiceNow<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-27fa426 elementor-widget elementor-widget-heading\" data-id=\"27fa426\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">User-friendliness and learning curve<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3aa752d elementor-widget elementor-widget-text-editor\" data-id=\"3aa752d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>One advantage of Jira Service Management that is emphasized time and again is its <strong>user-friendliness<\/strong>. The entire interface is intuitive and easy to use, which makes familiarization much easier. In contrast, ServiceNow can quickly drive new users to despair due to its complexity and scope. Employees often have to complete very specific training courses in order to be able to use the platform efficiently.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-00fcac4 elementor-widget elementor-widget-text-editor\" data-id=\"00fcac4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The JSM user interface is not only user-friendly, but also <strong>flexible and customizable<\/strong>. This enables the teams to modify and adapt their workflows and processes during their lunch break if necessary. Even without in-depth technical knowledge, ITSM teams can modify their user interface to their heart&#8217;s content after implementation. Although ServiceNow also offers customization options, these are often more complex and require specialist knowledge, which the provider is happy to pay well for.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-75d3ec3 elementor-widget elementor-widget-image\" data-id=\"75d3ec3\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"534\" src=\"https:\/\/www.polygran.de\/wp-content\/uploads\/jira-service-management-vs-servicenow-Inhaltsbild-1024x684.png\" class=\"attachment-large size-large wp-image-15737\" alt=\"Vergleich von Jira Service Management und ServiceNow\" srcset=\"https:\/\/www.polygran.de\/wp-content\/uploads\/jira-service-management-vs-servicenow-Inhaltsbild-1024x684.png 1024w, https:\/\/www.polygran.de\/wp-content\/uploads\/jira-service-management-vs-servicenow-Inhaltsbild-300x200.png 300w, https:\/\/www.polygran.de\/wp-content\/uploads\/jira-service-management-vs-servicenow-Inhaltsbild-768x513.png 768w, https:\/\/www.polygran.de\/wp-content\/uploads\/jira-service-management-vs-servicenow-Inhaltsbild-1536x1026.png 1536w, https:\/\/www.polygran.de\/wp-content\/uploads\/jira-service-management-vs-servicenow-Inhaltsbild.png 1920w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-409453b6 elementor-widget elementor-widget-heading\" data-id=\"409453b6\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Implementation time and costs<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cca0f78 elementor-widget elementor-widget-text-editor\" data-id=\"cca0f78\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The implementation of Jira Service Management is generally <strong>faster and more cost-effective<\/strong> than with ServiceNow. While a basic implementation of JSM takes on average around 1.57 months, the implementation of ServiceNow can take up to 5.19 months. This difference is mainly due to the complexity and the confusing customization options of ServiceNow.<\/p>\n<p>The cost structure also speaks in favor of Jira Service Management. JSM offers transparent and easy-to-understand price plans that are generally more favorable than those of ServiceNow. Jira Service Management also offers a free version for small teams, while ServiceNow quickly incurs very high license costs for larger companies.<\/p>\n<p>The <strong>running costs<\/strong> for maintenance and support are also <strong>lower<\/strong> with JSM. ServiceNow often requires expensive upgrades and regular maintenance to keep the platform up to date and ensure its performance. In contrast, JSM offers you regular updates and improvements that can be integrated at no additional cost, reducing the total cost of ownership.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c6d76f5 elementor-widget elementor-widget-heading\" data-id=\"c6d76f5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Integration and scalability<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-18a1c063 elementor-widget elementor-widget-text-editor\" data-id=\"18a1c063\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Jira Service Management is characterized by its <strong>seamless integration<\/strong> with other Atlassian products such as Jira Software and Bitbucket, which is particularly appreciated by development and IT operations teams. This integration enables teams to standardize their work processes in such a way that they ultimately <strong>work together<\/strong> much <strong>more efficiently<\/strong>. ServiceNow also offers integration options, but these are also of a rather complex nature and lose their advantage at the latest due to the effort that is required during implementation.<\/p>\n<p>In terms of scalability, Jira Service Management offers <strong>flexible customization options<\/strong> and a variety of marketplace apps that are continuously being developed. ServiceNow is certainly scalable, but is often criticized by users for its overly rigid architecture. In some cases, this is a hindrance, meaning that you first have to take three steps back in order to move one step forward. JSM supports the <strong>rapid setup of new service desks<\/strong> and the <strong>customization of workflows<\/strong> for various teams, including HR, marketing and even facility management. This flexibility makes JSM an ideal solution for growing organizations looking to expand and adapt their ITSM practices to participate in growing markets.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8800883 elementor-widget elementor-widget-heading\" data-id=\"8800883\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Automation and AI functions<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9e85bfb elementor-widget elementor-widget-text-editor\" data-id=\"9e85bfb\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Jira Service Management offers <strong>powerful automation features<\/strong> that help reduce manual work and accelerate IT service delivery. This includes the automation of repetitive tasks, the integration of chatbots for initial contact with users and the automation of escalation processes. Jira is also planning to introduce extended AI functions to <strong>further increase efficiency<\/strong>, which is evidence of the provider&#8217;s innovative spirit.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e651e89 elementor-widget elementor-widget-spacer\" data-id=\"e651e89\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0677f04 elementor-widget elementor-widget-heading\" data-id=\"0677f04\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Application examples and success stories<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-45eb932 elementor-widget elementor-widget-text-editor\" data-id=\"45eb932\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>At this point we have to address a prejudice. Namely that of the IT expert who only eats pizza. Because when even the Dominos pizza franchise uses JSM as its ITSM platform, there must be more to it than just good marketing.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-41ce2f98 e-flex e-con-boxed e-con e-child\" data-id=\"41ce2f98\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-79d64f95 elementor-widget elementor-widget-heading\" data-id=\"79d64f95\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\"A look at application examples and success stories illustrates the advantages of Jira Service Management.\"<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6c4156d elementor-widget elementor-widget-text-editor\" data-id=\"6c4156d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Joking aside, a look at application examples and success stories from companies that have switched to Jira Service Management illustrates the <strong>practical benefits <\/strong>of the platform. Many companies report faster implementation time, lower operating costs and higher user satisfaction after switching from ServiceNow to JSM.<\/p>\n<p>One example is Saint-Gobain, which has successfully migrated its IT and support operations to JSM, resulting in <strong>improved collaboration<\/strong> between teams and <strong>faster problem resolution<\/strong>. Industry leaders such as Ginkgo Bioworks and engie also report massive savings and a significant improvement in ROI since using JSM.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b34d859 elementor-widget elementor-widget-spacer\" data-id=\"b34d859\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7d80310 elementor-widget elementor-widget-heading\" data-id=\"7d80310\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Support and community<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-21e879b elementor-widget elementor-widget-text-editor\" data-id=\"21e879b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Another advantage of Jira Service Management is the <strong>strong and daily active community<\/strong>. Atlassian, the company behind JSM, offers extensive resources, training and support services to help users get started and use the platform. The community offers a variety of forums, tutorials and best practices to help users get the most out of their ITSM solution.<\/p>\n<p><span style=\"color: var( --e-global-color-text ); text-align: var(--text-align);\">ServiceNow also offers some <\/span><strong style=\"color: var( --e-global-color-text ); text-align: var(--text-align);\">support services<\/strong><span style=\"color: var( --e-global-color-text ); text-align: var(--text-align);\"> and <\/span><strong style=\"color: var( --e-global-color-text ); text-align: var(--text-align);\">training<\/strong><span style=\"color: var( --e-global-color-text ); text-align: var(--text-align);\">but the cost of these services can be high. In addition, the community is not as broad as Atlassian&#8217;s, which can limit access to peer support and informal learning resources.<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a5f0d83 elementor-widget elementor-widget-spacer\" data-id=\"a5f0d83\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d2787ab elementor-widget elementor-widget-heading\" data-id=\"d2787ab\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Conclusion: Why it's worth switching to Jira Service Management<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1889b71 elementor-widget elementor-widget-text-editor\" data-id=\"1889b71\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We can&#8217;t say whether Dominos pizza tastes any better since the change. But objective figures and <strong>clear recommendations<\/strong> speak in favor of JSM as an ITSM platform.<\/p>\n<p>In summary, Jira Service Management offers a more user-friendly and cost-efficient solution that can be implemented quickly and integrates seamlessly into existing Atlassian environments. This makes JSM particularly attractive for companies that want to optimize their ITSM processes while reducing costs and complexity.<\/p>\n<p>The <strong>faster implementation time<\/strong>, <strong>lower operating costs<\/strong> and better <strong>user-friendliness of JSM<\/strong> are strong arguments for switching. Companies also benefit from the seamless integration with other Atlassian products and the flexibility that JSM offers to meet individual business requirements<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-696e848 elementor-widget elementor-widget-spacer\" data-id=\"696e848\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c6c2f77 elementor-widget elementor-widget-heading\" data-id=\"c6c2f77\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Polygran makes the switch to Jira Service Management a breeze<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f3bf328 elementor-widget elementor-widget-text-editor\" data-id=\"f3bf328\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>For those looking to migrate from ServiceNow to Jira Service Management, our team offers comprehensive support in implementing and customizing the platform to your <strong>specific needs<\/strong>.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b14dbd2 e-flex e-con-boxed e-con e-child\" data-id=\"b14dbd2\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9e26f16 elementor-widget elementor-widget-heading\" data-id=\"9e26f16\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Discover how JSM will unite your IT and business teams and revolutionize your service delivery.  <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4caa5ec elementor-widget elementor-widget-text-editor\" data-id=\"4caa5ec\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Book a free, no-obligation appointment today to find out more about the benefits of Jira Service Management and how we can help you make the switch.  <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-82d3eaa open-meeting-beratungsgespraech variation-bold cursor-pointe elementor-align-center elementor-widget elementor-widget-button\" data-id=\"82d3eaa\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-size-sm\" role=\"button\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Book a free appointment<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3cdeb7d3 elementor-grid-mobile-0 elementor-share-buttons--align-right elementor-share-buttons-mobile--align-left elementor-hidden-tablet elementor-hidden-mobile elementor-share-buttons--view-icon elementor-share-buttons--skin-gradient elementor-share-buttons--shape-square elementor-grid-0 elementor-share-buttons--color-official elementor-widget elementor-widget-share-buttons\" data-id=\"3cdeb7d3\" data-element_type=\"widget\" data-widget_type=\"share-buttons.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-grid\" role=\"list\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_linkedin\" role=\"button\" tabindex=\"0\" aria-label=\"Share on linkedin\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<i class=\"fab fa-linkedin\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_xing\" role=\"button\" tabindex=\"0\" aria-label=\"Share on xing\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<i class=\"fab fa-xing\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_facebook\" role=\"button\" tabindex=\"0\" aria-label=\"Share on facebook\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<i class=\"fab fa-facebook\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_email\" role=\"button\" tabindex=\"0\" aria-label=\"Share on email\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<i class=\"fas fa-envelope\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ec77cbc elementor-grid-mobile-0 elementor-share-buttons--align-right elementor-share-buttons-mobile--align-left elementor-share-buttons--view-icon elementor-share-buttons-tablet--align-left elementor-hidden-desktop elementor-share-buttons--skin-gradient elementor-share-buttons--shape-square elementor-grid-0 elementor-share-buttons--color-official elementor-widget elementor-widget-share-buttons\" data-id=\"ec77cbc\" data-element_type=\"widget\" data-widget_type=\"share-buttons.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-grid\" role=\"list\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_linkedin\" role=\"button\" tabindex=\"0\" aria-label=\"Share on linkedin\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<i class=\"fab fa-linkedin\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_xing\" role=\"button\" tabindex=\"0\" aria-label=\"Share on xing\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<i class=\"fab fa-xing\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_facebook\" role=\"button\" tabindex=\"0\" aria-label=\"Share on facebook\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<i class=\"fab fa-facebook\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_email\" role=\"button\" tabindex=\"0\" aria-label=\"Share on email\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<i class=\"fas fa-envelope\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2c244465 e-flex e-con-boxed e-con e-parent\" data-id=\"2c244465\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-51cc8a08 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"51cc8a08\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Related articles<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-42c8df63 elementor-grid-3 elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-widget elementor-widget-loop-grid\" data-id=\"42c8df63\" data-element_type=\"widget\" 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.elementor-element.elementor-element-e46dea8 .elementor-button:focus{background-color:var( --e-global-color-primary );color:var( --e-global-color-5321731 );}.elementor-11566 .elementor-element.elementor-element-e46dea8 .elementor-button:hover svg, .elementor-11566 .elementor-element.elementor-element-e46dea8 .elementor-button:focus svg{fill:var( --e-global-color-5321731 );}<\/style>\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"11566\" class=\"elementor elementor-11566 elementor-9164 e-loop-item e-loop-item-21799 post-21799 post type-post status-publish format-standard has-post-thumbnail hentry category-bi-service\" data-elementor-post-type=\"elementor_library\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-7e90bb2 e-flex e-con-boxed e-con e-parent\" data-id=\"7e90bb2\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d79a2d8 ratio object-fit-cover elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"d79a2d8\" data-element_type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1466\" height=\"891\" src=\"https:\/\/www.polygran.de\/wp-content\/uploads\/business-inteligence-excel.png?wsr\" class=\"attachment-full size-full wp-image-21800\" alt=\"BI-service-vs-excel\" srcset=\"https:\/\/www.polygran.de\/wp-content\/uploads\/business-inteligence-excel.png 1466w, https:\/\/www.polygran.de\/wp-content\/uploads\/business-inteligence-excel-300x182.png 300w, https:\/\/www.polygran.de\/wp-content\/uploads\/business-inteligence-excel-1024x622.png 1024w, https:\/\/www.polygran.de\/wp-content\/uploads\/business-inteligence-excel-150x91.png 150w, https:\/\/www.polygran.de\/wp-content\/uploads\/business-inteligence-excel-768x467.png 768w\" sizes=\"(max-width: 1466px) 100vw, 1466px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8955800 e-flex e-con-boxed e-con e-child\" data-id=\"8955800\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-93e2055 e-flex e-con-boxed e-con e-child\" data-id=\"93e2055\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5e1821d variation-medium-bold elementor-widget elementor-widget-post-info\" data-id=\"5e1821d\" data-element_type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-a615d0b elementor-inline-item\" itemprop=\"datePublished\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"25\" viewBox=\"0 0 22 25\" fill=\"none\"><path d=\"M10.75 13.754H16.5833V19.5874H10.75V13.754ZM18.9167 3.25405H17.75V0.920715H15.4167V3.25405H6.08333V0.920715H3.75V3.25405H2.58333C1.3 3.25405 0.25 4.30405 0.25 5.58738V21.9207C0.25 23.2041 1.3 24.2541 2.58333 24.2541H18.9167C20.2 24.2541 21.25 23.2041 21.25 21.9207V5.58738C21.25 4.30405 20.2 3.25405 18.9167 3.25405ZM18.9167 5.58738V7.92072H2.58333V5.58738H18.9167ZM2.58333 21.9207V10.254H18.9167V21.9207H2.58333Z\" fill=\"#B5B5B5\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-date\">\n\t\t\t\t\t\t\t\t\t\t<time>13. March 2025<\/time>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-597481b variation-medium-bold elementor-widget elementor-widget-post-info\" data-id=\"597481b\" data-element_type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-b38a8bb elementor-inline-item\" itemprop=\"about\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"22\" viewBox=\"0 0 22 22\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M3.13081 0.687931C3.697 0.453409 4.30383 0.332703 4.91667 0.332703C5.5295 0.332703 6.13634 0.453409 6.70252 0.687931C7.26871 0.922453 7.78316 1.2662 8.2165 1.69954C8.64984 2.13288 8.99358 2.64733 9.2281 3.21351C9.46263 3.7797 9.58333 4.38653 9.58333 4.99937C9.58333 5.6122 9.46263 6.21904 9.2281 6.78522C8.99358 7.35141 8.64984 7.86586 8.2165 8.2992C7.78316 8.73254 7.26871 9.07629 6.70252 9.31081C6.13634 9.54533 5.5295 9.66604 4.91667 9.66604C4.30383 9.66604 3.697 9.54533 3.13081 9.31081C2.56462 9.07629 2.05018 8.73254 1.61684 8.2992C1.18349 7.86586 0.839751 7.35141 0.605229 6.78522C0.370707 6.21904 0.25 5.6122 0.25 4.99937C0.25 4.38653 0.370707 3.7797 0.605229 3.21351C0.839751 2.64733 1.18349 2.13288 1.61684 1.69954C2.05017 1.2662 2.56462 0.922453 3.13081 0.687931ZM4.91667 2.66604C4.61025 2.66604 4.30683 2.72639 4.02374 2.84365C3.74065 2.96091 3.48342 3.13278 3.26675 3.34945C3.05008 3.56612 2.87821 3.82335 2.76095 4.10644C2.64369 4.38953 2.58333 4.69295 2.58333 4.99937C2.58333 5.30579 2.64369 5.6092 2.76095 5.8923C2.87821 6.17539 3.05008 6.43262 3.26675 6.64929C3.48342 6.86596 3.74065 7.03783 4.02374 7.15509C4.30683 7.27235 4.61025 7.3327 4.91667 7.3327C5.22308 7.3327 5.5265 7.27235 5.80959 7.15509C6.09269 7.03783 6.34991 6.86595 6.56658 6.64929C6.78325 6.43262 6.95512 6.17539 7.07239 5.8923C7.18965 5.6092 7.25 5.30579 7.25 4.99937C7.25 4.69295 7.18965 4.38953 7.07239 4.10644C6.95512 3.82335 6.78325 3.56612 6.56658 3.34945C6.34991 3.13278 6.09269 2.96091 5.80959 2.84365C5.5265 2.72639 5.22308 2.66604 4.91667 2.66604ZM11.9167 1.49937C11.9167 0.855037 12.439 0.332703 13.0833 0.332703H20.0833C20.7277 0.332703 21.25 0.855037 21.25 1.49937V8.49937C21.25 9.1437 20.7277 9.66604 20.0833 9.66604H13.0833C12.439 9.66604 11.9167 9.1437 11.9167 8.49937V1.49937ZM14.25 2.66604V7.3327H18.9167V2.66604H14.25ZM0.25 13.166C0.25 12.5217 0.772334 11.9994 1.41667 11.9994H8.41667C9.061 11.9994 9.58333 12.5217 9.58333 13.166V20.166C9.58333 20.8104 9.061 21.3327 8.41667 21.3327H1.41667C0.772334 21.3327 0.25 20.8104 0.25 20.166V13.166ZM2.58333 14.3327V18.9994H7.25V14.3327H2.58333ZM13.2835 13.3662C14.1587 12.491 15.3457 11.9994 16.5833 11.9994C17.821 11.9994 19.008 12.491 19.8832 13.3662C20.7583 14.2414 21.25 15.4284 21.25 16.666C21.25 17.9037 20.7583 19.0907 19.8832 19.9659C19.008 20.841 17.821 21.3327 16.5833 21.3327C15.3457 21.3327 14.1587 20.841 13.2835 19.9659C12.4083 19.0907 11.9167 17.9037 11.9167 16.666C11.9167 15.4284 12.4083 14.2414 13.2835 13.3662ZM16.5833 14.3327C15.9645 14.3327 15.371 14.5785 14.9334 15.0161C14.4958 15.4537 14.25 16.0472 14.25 16.666C14.25 17.2849 14.4958 17.8784 14.9334 18.316C15.371 18.7535 15.9645 18.9994 16.5833 18.9994C17.2022 18.9994 17.7957 18.7535 18.2332 18.316C18.6708 17.8784 18.9167 17.2849 18.9167 16.666C18.9167 16.0472 18.6708 15.4537 18.2332 15.0161C17.7957 14.5785 17.2022 14.3327 16.5833 14.3327Z\" fill=\"#228848\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-terms\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-post-info__terms-list\">\n\t\t\t\t<a href=\"https:\/\/www.polygran.de\/en\/blog\/category\/bi-service\/\" class=\"elementor-post-info__terms-list-item\">BI Service<\/a>\t\t\t\t<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-65e4227 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"65e4227\" data-element_type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Why Power BI is better than Excel \u2013 A detailed comparison for modern businesses<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d42984b elementor-widget elementor-widget-theme-post-excerpt\" data-id=\"d42984b\" data-element_type=\"widget\" data-widget_type=\"theme-post-excerpt.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\tStill relying on Excel for business intelligence? It\u2019s time for an upgrade. Discover why Power BI outperforms Excel in speed, scalability, visualization, and collaboration\u2014and how Polygran helps you make the switch seamlessly.\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e46dea8 variation-bold elementor-widget elementor-widget-button\" data-id=\"e46dea8\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.polygran.de\/en\/blog\/bi-service-solutions-vs-excel\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">More<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"11566\" class=\"elementor elementor-11566 elementor-9164 e-loop-item e-loop-item-21778 post-21778 post type-post status-publish format-standard has-post-thumbnail hentry category-catena-x-en\" data-elementor-post-type=\"elementor_library\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-7e90bb2 e-flex e-con-boxed e-con e-parent\" data-id=\"7e90bb2\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d79a2d8 ratio object-fit-cover elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"d79a2d8\" data-element_type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1466\" height=\"891\" src=\"https:\/\/www.polygran.de\/wp-content\/uploads\/Blog-Vorschaubild-4.png?wsr\" class=\"attachment-full size-full wp-image-21782\" alt=\"BI Service Data Partner\" srcset=\"https:\/\/www.polygran.de\/wp-content\/uploads\/Blog-Vorschaubild-4.png 1466w, https:\/\/www.polygran.de\/wp-content\/uploads\/Blog-Vorschaubild-4-300x182.png 300w, https:\/\/www.polygran.de\/wp-content\/uploads\/Blog-Vorschaubild-4-1024x622.png 1024w, https:\/\/www.polygran.de\/wp-content\/uploads\/Blog-Vorschaubild-4-150x91.png 150w, https:\/\/www.polygran.de\/wp-content\/uploads\/Blog-Vorschaubild-4-768x467.png 768w\" sizes=\"(max-width: 1466px) 100vw, 1466px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8955800 e-flex e-con-boxed e-con e-child\" data-id=\"8955800\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-93e2055 e-flex e-con-boxed e-con e-child\" data-id=\"93e2055\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5e1821d variation-medium-bold elementor-widget elementor-widget-post-info\" data-id=\"5e1821d\" data-element_type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-a615d0b elementor-inline-item\" itemprop=\"datePublished\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"25\" viewBox=\"0 0 22 25\" fill=\"none\"><path d=\"M10.75 13.754H16.5833V19.5874H10.75V13.754ZM18.9167 3.25405H17.75V0.920715H15.4167V3.25405H6.08333V0.920715H3.75V3.25405H2.58333C1.3 3.25405 0.25 4.30405 0.25 5.58738V21.9207C0.25 23.2041 1.3 24.2541 2.58333 24.2541H18.9167C20.2 24.2541 21.25 23.2041 21.25 21.9207V5.58738C21.25 4.30405 20.2 3.25405 18.9167 3.25405ZM18.9167 5.58738V7.92072H2.58333V5.58738H18.9167ZM2.58333 21.9207V10.254H18.9167V21.9207H2.58333Z\" fill=\"#B5B5B5\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-date\">\n\t\t\t\t\t\t\t\t\t\t<time>13. March 2025<\/time>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-597481b variation-medium-bold elementor-widget elementor-widget-post-info\" data-id=\"597481b\" data-element_type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-b38a8bb elementor-inline-item\" itemprop=\"about\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"22\" viewBox=\"0 0 22 22\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M3.13081 0.687931C3.697 0.453409 4.30383 0.332703 4.91667 0.332703C5.5295 0.332703 6.13634 0.453409 6.70252 0.687931C7.26871 0.922453 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11.9994 16.5833 11.9994C17.821 11.9994 19.008 12.491 19.8832 13.3662C20.7583 14.2414 21.25 15.4284 21.25 16.666C21.25 17.9037 20.7583 19.0907 19.8832 19.9659C19.008 20.841 17.821 21.3327 16.5833 21.3327C15.3457 21.3327 14.1587 20.841 13.2835 19.9659C12.4083 19.0907 11.9167 17.9037 11.9167 16.666C11.9167 15.4284 12.4083 14.2414 13.2835 13.3662ZM16.5833 14.3327C15.9645 14.3327 15.371 14.5785 14.9334 15.0161C14.4958 15.4537 14.25 16.0472 14.25 16.666C14.25 17.2849 14.4958 17.8784 14.9334 18.316C15.371 18.7535 15.9645 18.9994 16.5833 18.9994C17.2022 18.9994 17.7957 18.7535 18.2332 18.316C18.6708 17.8784 18.9167 17.2849 18.9167 16.666C18.9167 16.0472 18.6708 15.4537 18.2332 15.0161C17.7957 14.5785 17.2022 14.3327 16.5833 14.3327Z\" fill=\"#228848\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-terms\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-post-info__terms-list\">\n\t\t\t\t<a href=\"https:\/\/www.polygran.de\/en\/blog\/category\/catena-x-en\/\" class=\"elementor-post-info__terms-list-item\">Catena-X<\/a>\t\t\t\t<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-65e4227 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"65e4227\" data-element_type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Business Intelligence: Unleash your company&#8217;s data potential with a personal trainer<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d42984b elementor-widget elementor-widget-theme-post-excerpt\" data-id=\"d42984b\" data-element_type=\"widget\" data-widget_type=\"theme-post-excerpt.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\tImagine your business as a high-potential athlete\u2014driven, capable, yet lacking direction. Without a coach, even the most talented performers plateau. That\u2019s where Polygran comes in: as your Business Intelligence personal trainer, we turn scattered data into strategic insights that fuel measurable growth.\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e46dea8 variation-bold elementor-widget elementor-widget-button\" data-id=\"e46dea8\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.polygran.de\/en\/blog\/bi-service-data\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">More<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"11566\" class=\"elementor elementor-11566 elementor-9164 e-loop-item e-loop-item-21725 post-21725 post type-post status-publish format-standard has-post-thumbnail hentry category-bi-service\" data-elementor-post-type=\"elementor_library\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-7e90bb2 e-flex e-con-boxed e-con e-parent\" data-id=\"7e90bb2\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d79a2d8 ratio object-fit-cover elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"d79a2d8\" data-element_type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1466\" height=\"891\" src=\"https:\/\/www.polygran.de\/wp-content\/uploads\/Blog-Vorschaubild-3.png?wsr\" class=\"attachment-full size-full wp-image-21726\" alt=\"BI Service solutions\" srcset=\"https:\/\/www.polygran.de\/wp-content\/uploads\/Blog-Vorschaubild-3.png 1466w, https:\/\/www.polygran.de\/wp-content\/uploads\/Blog-Vorschaubild-3-300x182.png 300w, https:\/\/www.polygran.de\/wp-content\/uploads\/Blog-Vorschaubild-3-1024x622.png 1024w, https:\/\/www.polygran.de\/wp-content\/uploads\/Blog-Vorschaubild-3-150x91.png 150w, https:\/\/www.polygran.de\/wp-content\/uploads\/Blog-Vorschaubild-3-768x467.png 768w\" sizes=\"(max-width: 1466px) 100vw, 1466px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8955800 e-flex e-con-boxed e-con e-child\" data-id=\"8955800\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-93e2055 e-flex e-con-boxed e-con e-child\" data-id=\"93e2055\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5e1821d variation-medium-bold elementor-widget elementor-widget-post-info\" data-id=\"5e1821d\" data-element_type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-a615d0b elementor-inline-item\" itemprop=\"datePublished\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"25\" viewBox=\"0 0 22 25\" fill=\"none\"><path d=\"M10.75 13.754H16.5833V19.5874H10.75V13.754ZM18.9167 3.25405H17.75V0.920715H15.4167V3.25405H6.08333V0.920715H3.75V3.25405H2.58333C1.3 3.25405 0.25 4.30405 0.25 5.58738V21.9207C0.25 23.2041 1.3 24.2541 2.58333 24.2541H18.9167C20.2 24.2541 21.25 23.2041 21.25 21.9207V5.58738C21.25 4.30405 20.2 3.25405 18.9167 3.25405ZM18.9167 5.58738V7.92072H2.58333V5.58738H18.9167ZM2.58333 21.9207V10.254H18.9167V21.9207H2.58333Z\" fill=\"#B5B5B5\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-date\">\n\t\t\t\t\t\t\t\t\t\t<time>13. March 2025<\/time>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-597481b variation-medium-bold elementor-widget elementor-widget-post-info\" data-id=\"597481b\" data-element_type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-b38a8bb elementor-inline-item\" itemprop=\"about\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"22\" viewBox=\"0 0 22 22\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M3.13081 0.687931C3.697 0.453409 4.30383 0.332703 4.91667 0.332703C5.5295 0.332703 6.13634 0.453409 6.70252 0.687931C7.26871 0.922453 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11.9994 16.5833 11.9994C17.821 11.9994 19.008 12.491 19.8832 13.3662C20.7583 14.2414 21.25 15.4284 21.25 16.666C21.25 17.9037 20.7583 19.0907 19.8832 19.9659C19.008 20.841 17.821 21.3327 16.5833 21.3327C15.3457 21.3327 14.1587 20.841 13.2835 19.9659C12.4083 19.0907 11.9167 17.9037 11.9167 16.666C11.9167 15.4284 12.4083 14.2414 13.2835 13.3662ZM16.5833 14.3327C15.9645 14.3327 15.371 14.5785 14.9334 15.0161C14.4958 15.4537 14.25 16.0472 14.25 16.666C14.25 17.2849 14.4958 17.8784 14.9334 18.316C15.371 18.7535 15.9645 18.9994 16.5833 18.9994C17.2022 18.9994 17.7957 18.7535 18.2332 18.316C18.6708 17.8784 18.9167 17.2849 18.9167 16.666C18.9167 16.0472 18.6708 15.4537 18.2332 15.0161C17.7957 14.5785 17.2022 14.3327 16.5833 14.3327Z\" fill=\"#228848\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-terms\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-post-info__terms-list\">\n\t\t\t\t<a href=\"https:\/\/www.polygran.de\/en\/blog\/category\/bi-service\/\" class=\"elementor-post-info__terms-list-item\">BI Service<\/a>\t\t\t\t<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-65e4227 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"65e4227\" data-element_type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Business Intelligence solutions compared<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d42984b elementor-widget elementor-widget-theme-post-excerpt\" data-id=\"d42984b\" data-element_type=\"widget\" data-widget_type=\"theme-post-excerpt.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\tData is a key strategic asset\u2014when used correctly. But powerful tools alone are not enough. In this in-depth comparison, we explore five leading Business Intelligence platforms: IBM Planning Analytics, Cognos Analytics, Jedox, Microsoft Power BI, and Tableau. Find out which solution best fits your business needs\u2014and why partnering with an\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e46dea8 variation-bold elementor-widget elementor-widget-button\" data-id=\"e46dea8\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.polygran.de\/en\/blog\/bi-service-solutions\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">More<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Jira Service Management and ServiceNow are market leaders among ITSM (IT Service Management) systems. We help you to understand the differences and show you the advantages of switching to Jira Service Management.<\/p>\n","protected":false},"author":3,"featured_media":19846,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[104],"tags":[],"class_list":["post-16863","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-atlassian-en"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.9 (Yoast SEO v25.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Jira Service Management vs. ServiceNow<\/title>\n<meta name=\"description\" content=\"A decision-making aid for one of the two ITSM solutions (IT Service Management) Jira Service Management and ServiceNow.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.polygran.de\/en\/blog\/jira-service-management-vs-servicenow\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Jira Service Management vs. ServiceNow\" \/>\n<meta property=\"og:description\" content=\"A decision-making aid for one of the two ITSM solutions (IT Service Management) Jira Service Management and ServiceNow.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.polygran.de\/en\/blog\/jira-service-management-vs-servicenow\/\" \/>\n<meta property=\"og:site_name\" content=\"Polygran GmbH\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/PolygranGmbH\" \/>\n<meta property=\"article:published_time\" content=\"2024-06-03T14:04:11+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-06-18T12:47:57+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.polygran.de\/wp-content\/uploads\/Jira-Service-Management-vs-ServiceNow_Beitragsbild.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"1442\" \/>\n\t<meta property=\"og:image:height\" content=\"859\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Catharina\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Catharina\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" 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